Special to the
Opelika Observer
The Water Works Board of the City of Auburn will continue waiving late fees or delinquent account fees through April 30.
The board will not disrupt services for late payments during this period.
If a customer is unable to pay their bill, the AWWB will not disrupt services for late payments and will not charge late fees or delinquent account fees. These temporary procedures are in place until April 30, and will be evaluated at that time to determine if an additional grace period is needed.
All inquiries may be made by calling the Utility Billing Office at 334-501-3050 or by emailing serviceorders@auburnalabama.org. The AWWB has two drive-thru lanes to accommodate customer needs. Operating hours are 7:30 a.m. to 4:30 p.m. Monday through Friday.
Customers can request changes to an account, pay a bill, check an account balance and view transaction history by visiting ubservices.auburnalabama.org.